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Feedback Global offers a range of business research services based on secondary data search. Firms subscribe to a variety of research reports. Often they need an integrated information view across these reports as well as other data sources such as the internet. Some firms are also interested in tracking performance (particularly quarterly financial results), market developments, news updates about select firms and the state of the industry. Feedback arranges to regularly collate the available information, search for internet updates and provide a distilled snap shot view of the content.
 

The services offered by Feedback Global include

  • Opinion research
  • Competition intelligence
  • Media Abstraction Services
  • Others - Key customer tracking, Industry updates, Company profiles, Customer Prospecting and Sales Lead generation
 
Opinion Research
We offer the Opinion research service through FeedbackStrands - Every opinion counts (www.feedbackstrands.com). This is a web based portal that tracks opinions available on the web (blogs, reviews, discussion forums, social networking, ecommerce sites, etc.), analyzes the opinions and presents it in a usable manner that allows insights to be drawn. On subscribing, the client can access live, distilled opinions which are updated on a daily basis. There is scope to customize / integrate the service with opinions available within the client organization through their sales & service representative reports, customer complaints, suggestions, call centre, etc.

The Opinion research platform is based on a rigorous process involving use of retrievers, advanced NLP technology, manual ‘curation’, manual review and online publisher that allows live data mining. The process includes accessing relevant web sites, mapping facets with the appropriate properties and sentiments at a sentence level. The web delivery is through a user friendly interface.
 
Competition intelligence

Competition intelligence (CI) reports track select companies of interest on a regular basis. The service provides distilled reports based on parsing data from analyst reports, company annual report & quarterly financial reports, news article, subscription sources, podcast, analyst meet transcription, CEO speeches, etc. The delivery could be through an online user protected web based service or through offline reports.

 
Media Abstraction Services
News letter services – Track news articles and make daily / weekly / monthly newsletter
 

  Feedback Business Consulting Services Private Limited, India
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